Privacy Policy

Introduction

BLÜME by Urban Design Flowers ("we", "our", "us") is committed to protecting your privacy. This policy explains how we collect, use and safeguard your personal information.

Information We Collect

We may collect: your name, email address, phone number, delivery address, and payment details when you place an order. We also collect browsing data through cookies to improve your experience.

How We Use Your Information

Your information is used to process orders, arrange delivery, communicate order updates, and send marketing communications (only with your consent). We never sell your personal data to third parties.

Data Security

We implement appropriate security measures to protect your personal data. Payment processing is handled securely through Shopify's PCI-compliant payment gateway.

Cookies

Our website uses cookies to enhance your browsing experience and analyse website traffic. You can manage cookie preferences through your browser settings.

Your Rights

Under UK GDPR, you have the right to access, correct, or delete your personal data. To exercise these rights, please contact us at Info@blumeflowers.co.uk

Contact

BLÜME by Urban Design Flowers, 1140 Stratford Road, Hall Green, Birmingham, B28 8AE. Phone: 0121 702 2651.